Customer reviews

See what people say about us.

Reviews on Google

Write a review
North Beach Recovery
4.7
Based on 175 reviews
powered by Google
Will Jefferson
Will Jefferson
12:51 24 Aug 23
Chase was a lifesaver. It was my family’s first time to Corolla and we were not prepared to drive on beach. North Beach Recovery was recommended and rightly so. Chase met up with us within minutes of us reaching out to him transported us to our vacation rental, while doing so he gave us the lay of the land and a brief history of Corolla. He also provided us a loner 4x4 vehicle and valeted our non... 4x4 vehicle for the duration of our stay. He was also available anytime we needed him throughout the trip. If you need towing or transportation in the outer banks area definitely call Chase at North Beach Recovery.read more
Ian Brown
Ian Brown
16:23 14 Aug 23
Second time that Chase has helped me out. I got myself stuck in an empty lot that looked like grass from the road but was in fact just dry sand. I already knew who to call. He’s quick and efficient. I’d recommend North Beach Recovery for anyone in need of a tow, a pull out, or other roadside issues!!
Aedan Mikelonis
Aedan Mikelonis
19:14 05 Aug 23
Locked our keys in the trunk of our Camry. Called every locksmith near Corolla and most of them didn't answer, the ones who did said it was impossible since Camry's trunk can only be open with the key, or if the car is started. One guy came out and couldn't do anything for us.Then, Chase drove an hour to get to us, even though he said it might not work out, but he had the trunk open within 20... minutes.Saved our lives! Incredible service, definitely the guy for the jobread more
Coleman
Coleman
14:56 30 Jul 23
Great customer service. Chase drove my sons truck over 2 miles to the house in 2 wheel drive because 4x4 wasn’t working. My Marine son came to surprise me and he Asked for nothing in return! Thanks again!??
Emily Hackett
Emily Hackett
23:31 13 Jul 23
Awesome experience all around. Busted a coolant line near the on/off ramp of carova and gave them a call. Showed up in under 5 minutes and towed us up to the local convenient shop. To our luck he had the part we needed to fix the issue and lent us some tools to finish the job while he went off to help some others back on the beach. Couldn’t recommend this company enough for the great service and... southern hospitality.read more
Carlie Saunders
Carlie Saunders
00:16 16 Jun 23
We got a flat tire in our rental while out to dinner in OBX. Our rental company was less than helpful, even AAA. When I called North Beach Recovery, they were very nice and let us know they could help us. Chase came fairly quickly and patched our tire in less than 15 mins. We are so thankful for Chase and his help!
Bryan Snyder
Bryan Snyder
16:53 13 Jun 23
Chase was a life saver. Rescued us and kept a very stressful situation calm. Highly recommend if you ever need their services.
Jeffrey Cremeans
Jeffrey Cremeans
17:48 12 Jun 23
I called North Beach Recovery for a locked car that was running and they said 25 minutes and showed up 12 minutes later and took 3 minutes to unlock it . Very nice , very polite & courteous!! Was very pleased with service and would most definitely recommend!! Thank you so much for your services !!!
drea cozzani
drea cozzani
19:02 26 May 23
Chase came out to our house took his time checking out and assessing my jeep.two hours later saved my beach vacation, cars working perfectly no more over heating. definitely keep chase in mind if you ever get stuck and need a tower!
Kori Flores
Kori Flores
19:58 14 May 23
We want to thank Chase today for coming to the rescue. Exceptional service. Thank you for helping our family out on Mother’s Day. Oh and he needs a raise 😉
Greg Steele
Greg Steele
19:26 09 Apr 23
We had an issue with our SUV on Easter Sunday. My wife contacted Chase and he was very responsive. We were able to bring our SUV to his place that same day, and he had it checked out and on our way in no time. We are happy to have discovered Chase and North Beach Towing. Would highly recommend if you need auto help.
L
L
20:31 12 Nov 22
Chase was great to work with. I got damage to two tires and wheels on my truck on my way home back to PA. Chase made it a priority to get my vehicle fixed ASAP to get me and my family back on the road and home safely.
Karen Shaw
Karen Shaw
14:29 22 Oct 22
I went out to start my car as I had to take my Mom to a doctor's appointment. Car was completely dead. Called AAA and they gave me a timeframe of an hour (which I ended up canceling). While waiting, I found the North Beach Recovery website and called. Chase answered the phone immediately and was at my house within 10 minutes. He got my car started and said he would get a new battery for me... later that day. Thanks to Chase, we made our doctor appointment on time. That evening Chase was back at the house with a new battery and installed it right there in my driveway. I have never had such great service from any roadside assistance. Chase is super efficient and friendly. He took a very stressful situation and made it very easy to deal with. Thank you, Chase.read more
teresa conderman
teresa conderman
16:16 08 Oct 22
Chase, CJ and Rhonda were wonderful getting our large group back to our house on the 4 x 4 beach after debris on the beach punctured my friends’ truck tires. They then helped us off the beach when we needed to get back to the rental agency. They were friendly and shared helpful information about beach driving.
Rose Miller
Rose Miller
23:26 30 Jul 22
We had rented a house on Corolla and once there found our vehicles were not going to be able to handle the beach drive. Chase was awesome. He took our group (8) and all our belongings to the rental and picked us up for the return trip. He also parked our cars for the duration. He was pleasant and professional.
Gail LePage
Gail LePage
23:21 17 Jul 22
Chase rescued us when our starter died way up the 4x4 beach. Came to our aid immediately & was incredibly helpful & courteous. When we were in a crunch because it being the end of our stay, he brought out Ram 1500 ALL the way to Chesapeake to a garage open Sundays. I wish every service company had this type of ethics & customer service!
Catherine Hamm
Catherine Hamm
06:05 09 Jul 22
I am so thankful for this company. I had rented a car from a car company that said it was 4WD. Turns out it was 2WD. We called the company and Chase was there in a matter of minutes. There was no long wait time, no rude customer service like 99% of towing companies. He got my car out in a matter of minutes and drove me and my two dogs (poor guy) to my rental property with zero complaints. I felt... so bad about having two dogs having to tag along but he did not bat an eye. He drove me and my sister back to our property and we had a great conversation! Even at 1am, everyone who was out was waving to him and stopping him to say hello. He is genuinely a world class guy. If you are ever in need to use any towing service, look no further. Thank you Chase!read more
Ashley Johnson
Ashley Johnson
06:00 09 Jul 22
I can’t say enough good things about Chase. Most towing companies are not personable and don’t explain anything. Chase took the time to really help me understand the situation I was in and what was important. I was extremely stressed and to have my car towed did not help that stress. Chase was able to lighten the mood and ease the stress I was having. Again, can’t recommend him more.
Emily Whittington
Emily Whittington
15:45 25 Jun 22
My husband got in a jam with a bent valve core after airing down to go on the beach. North Beach Recovery saved us an hour plus drive and met us with a new valve core just minutes from the house we were renting. Great guys and were very helpful on air pressure guidance before going on the beach.
Lynnann Barker
Lynnann Barker
19:21 12 Jun 22
Chase was fantastic. We needed transportation out of our 4x4 Beach rental. We had a large group with a lot of stuff. He was prompt, friendly and helped with loading and unloading all our stuff. I would definitely recommend North Beach Recovery and will definitely use them again if we stay in the 4x4 area.
Peggy Stefko
Peggy Stefko
18:23 10 Jun 22
My son used my car for senior week… 26 hrs into the trip he totaled my car. Chase was so helpful during this very scary process. My son neglected to take out my EZ pass and a spare key for one of our other cars. I spoke with Chase, he checked the car and found the items!! Long story short, he just called me after leaving the post office to mail the items back to me!! He was very attentive during... the entire process. I’d give extra stars if I could!!read more
Tatiana
Tatiana
20:47 06 Jun 22
Chase very helpful I made sure that we made it all the way back to the main entrance would give him more stars if I could super polite and helpful
K B
K B
17:18 05 Jun 22
Chase is a life saver! My son’s truck broke down in Corolla and they happened to run into Chase. He took his car and worked on it(fixed it) as it broke an axle. He worked long hours on a weekend and even AAA and their garages couldn’t get to it. Other garages said 2 weeks! But Chase. He has been honorable, and helpful and just an answer to literal prayer.
chad warner
chad warner
20:03 01 Jun 22
Chase Davenport is a very respectful and helpful man. I recommend their service over any. If you need towing srvc call here hands down. Again, Chase is the best tow srvc hire I’ve ever had. Even if it’s to get a boost while on Corolla beach;)
Marta Sorensen
Marta Sorensen
18:55 27 May 22
Awesome service and quick response in the rain. Thank you
Andrew Whalen
Andrew Whalen
00:01 03 Apr 22
Chase was great. He came out to the house my Jeep was broken down at in Carova. We were able to troubleshoot the electrical issues together and actually got it started. His assistance actually lost him a tow! But it shows you what a great guy he is! Definitely call Chase for whatever auto needs you have when in Corolla or the 4WD beach!
John Kolek
John Kolek
13:47 25 Mar 22
My suggestion is dont put yourself in a situation for a need to get towed in Corolla and if so call Jarvis!!! North Beach Recovery is just a front for chop shop highway robbery.
Suzanne Baer
Suzanne Baer
15:45 29 Dec 21
I want to thank Chase for coming to our rescue! We sold a lot in Corova and there was over two dozen tires of all sizes dumped there along with a twisted metal trailer. Chase was able to clear the debris way before closing. Chase - Thank you so much! Outer Banks Realty Solutions
Gavin Williams
Gavin Williams
21:46 26 Nov 21
Timely and quick work! So good I gave him extra.
John Fairstein
John Fairstein
17:53 28 Oct 21
While visiting the North end of the Outer Banks, a tire on my Honda CRV sprang a leak. So I called North Beach Recovery, and Chase came out shortly. He diagnosed a broken tire valve core, which he promptly replaced. Very impressed with their friendly and competent service.
Lee Douglas
Lee Douglas
00:12 05 Oct 21
Chase was very professional. We were at corova beach on 10-2-21 the morning was wonderful we enjoyed helping with the beach clean up this year. Got to meet some of the nicest people too. As we were leaving the beach our transmission went out. Chase checked on us several times (we found him through a friend Buck Rice of Aylett Tire Inc. In VA) so grateful he wouldn’t leave us. Chase took over and... promised he would get us out ASAP and he did. Got us and our truck to a nice safe place until relatives could get to us. Chase has call us since getting home to ask how we are doing…..Chase, we hope to see you again under better circumstances!!!!!read more
Sam Housley
Sam Housley
12:50 07 Sep 21
My husband and I recently got a new Jeep gladiator. We had put the car in 4WD. We started driving on the beach. We immediately got stuck, where a nice young gentleman came to see if we needed help. We had the Jeep in 4L where he said we needed to be in 4H. We tried to change it but it seemed to be "stuck" in 4L. There was no changing it. He helped call over Chase who worked with North Beach... Recovery. Chase got in our car with confidence and forced it into 4H. No charge and super nice. He was very nice and funny at that. I highly recommend using this guy!read more
Amy Kistler
Amy Kistler
21:52 30 Aug 21
We had just picked up our rental car, when we got home we realized the Chevy Suburban we rented was 2wd and not 4wd like we had requested! The property manager of the home we rented put us in touch with Chase to use his taxi service. But Chase did better. He offered to rent us his jeep for the week, after hearing of our circumstances. We were able to secure another rental, even though every place... had already closed. By the grace of God someone answered their phone at 5pm on Saturday, just 10 hours before our planned departure. Chase is just a kind kind human being. We were so grateful for his offer to help us and our daughter get to our much needed vacation. Thankfully we did not need his towing service, but we did see someone who did!read more
Angela Hemp
Angela Hemp
17:19 13 Aug 21
The driver was very nice but only moved us a couple feet and we then were able to drive ourselves. I asked at the beginning how much it would cost and the question was ignored. He then charged us $395 to move three feet; it took him less than ten minutes between pulling over, talking to us and moving us.I called a competitor A-1 after to see how much they charge and they informed me it would... have been $180. Use A-1!!read more
Richard Fanucci
Richard Fanucci
11:20 13 Aug 21
Eight of us took advantage of the taxi service for a round trip dinner night out from 7 miles up the 4x4 beach to a restaurant in Corolla . Chase was our driver and proved to be a true gentleman and professional . He provided us safe and reliable transportation and didn’t mind sharing some of hisIntimate knowledge of the North Beach area his experiences . He even stopped along the route to see... if a stranded motorist needed assistance. No doubt he is a valuable part of this community and loves what he does !read more
German Galvis
German Galvis
19:12 01 Aug 21
We got stuck right during the tornado warning, rain was strong, our Denali was just 2 WD, people tried to help us twice but no progress. I called a local tow company but they couldn’t assist, however, they recommended I call Recovery Crew, they arrived during the storm within 20 minutes the most, it took the gentleman about 5 minutes to get us back on the road, very reliable company, would... recommend them anytime. An hour after it all, they called me back to follow up and make sure we got home alright. Amazing service, would recommend them in a heart beat.read more
Tiffany Steffensen
Tiffany Steffensen
18:56 18 Jul 21
Very helpful. Got stuck on the beach and he was extremely nice. Gave us a free parking pass along with tips on how and where to drive in the sand for best possible experience.
Michele Slate
Michele Slate
19:20 13 Jul 21
I needed North Beach towing in February 2021. It was dark, sea foam on the beach. A call was made & very quickly a tow truck with Chase Jr arrived. My savior! He was professional & polite & I felt at ease. He got my SUV loaded & off the beach. Thank you so very much for being there in my time of need
Jamie Gil
Jamie Gil
19:58 12 Jul 21
Can I give a sixth star? Threw the bead on my F250 Super Duty on July 4th. Called Chase and he was there in about 15 minutes, used his boom to lift my truck and we had the bead reseated and re-inflated in about 8 minutes. Great service by him and his son - his card is going in the glove box!
Jeanne Nuara
Jeanne Nuara
20:57 06 Jul 21
Casey (I think that was his name) couldn’t have been better. He truly saved us the minute we arrived in Corolla for our 4th of July vacation and we locked out keys in car with our luggage and groceries. He just happened to be in the area on the busiest day of the year and came to our rescue. THANK YOU! ?
opey kent
opey kent
23:20 24 Jun 21
Saved the day! Pulled out a fully loaded dump trailer and 2500. Nicest guys you can ever work with.
Stacey Jacobs
Stacey Jacobs
00:44 27 May 21
Chase was driving past right as I got stuck driving over a dune. He stopped and helped out without being asked and then jumped in his truck and drove off down the beach.Thank you for your kindness and for being a neighbor
Brittany McCann
Brittany McCann
16:45 25 May 21
This company is amazing! I have never experienced service like this before. I truly appreciate the tow this past weekend when the radiator in our truck broke going down the beach and you hauled it to the local mechanic. Then the awesome sticker was the icing on the cake. Would definitely recommend this company to anyone. Thank you thank you thank you!!
Samantha michie
Samantha michie
00:58 23 May 21
You can't get more genuine and down to earth than the owner of this company. He truly looked out for us today multiple times and saved our butt once his work load slowed down. Will definitely make sure to recommend him to anyone who needs towing services.
Faith Walters
Faith Walters
20:06 19 Mar 21
on the way for a girls weekend and Our car was almost completely submerged and they managed to get it out and help us get our stuff out. They are amazing people and drove us back to our beach house because we didn’t have a ride. Chase and Chase are so nice. Thank you so much?!
Next Reviews
js_loader

Reviews on Trust Pilot

Write a review
Five Stars

Luke Overton – Jun 26, 2021

Stopped and did everything he could to…

Stopped and did everything he could to help me with a broken front differential. Left me his floor jack to pull the axles. Very nice and very professional. Would use again!

Five Stars

Jeff Lanpher – Jun 24, 2021

Saved Us 8 Hours!

These guys saved us at least 8 hours of driving. We were harassed at another Corolla and Cordova parking company when we attempted to park our RV there for a week. When we decided we weren’t going to give that company our money, we called up North Beach at 4 pm on a Sunday afternoon and they found a spot for our 28 foot camper. They were professional, personable, and enjoyable to work with. I’ll only park our camper with them in the future!

Five Stars

WJSIII – Jun 24, 2021

Phenomenal

Fast. Professional. Brought me all my personal items out of vehicle to save me a trial when vehicle was totaled. Highly recommended!

Reviews on Yelp

Write a review
North Beach Recovery
4.0
Based on 36 Reviews
David N.
David N.
2023-07-23 07:54:14
I was stuck like a beached whale in my RX Lexus which usually does exceptionally well - I called my son in law who was several miles north after folks tried...
Dan T.
Dan T.
2023-07-10 15:52:36
CJ is the man! A+ service!And he's handsome ~Dude was Johnny on the spot helping us out!If you get stuck call CJ...or stay stuck!!
Ellie S.
Ellie S.
2023-06-18 14:17:22
AMAZING!! They came to help me because I was locked out of my car and no lie from the time I called to the time my car was unlocked was 30 mins max! Truly a...
Dane K.
Dane K.
2023-06-02 12:39:49
$695 for 5 minutes worth of work is called "price gouging." Price gouging is considered a violation of unfair or deceptive trade practice laws in some...
Elyssa D.
Elyssa D.
2023-06-01 16:48:38
Absolutly incredible experience! Tow arrived in 15 minutes and only took another 20 to be pulled out! I cannot explain how grateful I am that I called North...
Melissa M.
Melissa M.
2023-05-25 17:19:10
Had me driving and back in the road quick! Very professional would highly recommen!
Lauren U.
Lauren U.
2023-05-23 07:24:29
I got stuck in the sand and CJ just happened to be passing by and this wonderful young man stopped to see if we needed any help. In no time at all he got me...
C S.
C S.
2023-05-19 17:43:28
Our wild horse tour got canceled with no notice. Chase drove us into the preserve. We saw 10 horses, a horse jumping a fence and the start of a horse...
Kathy T.
Kathy T.
2023-04-10 16:36:33
Chase and his son, CJ, saved our vacation! We used them to park our 2WD cars and take us to our beach house on the 4WD beach. They are responsive, polite...
Teresa C.
Teresa C.
2022-10-04 20:19:07
Carova officers were quick to connect us with CJ at North Beach. Our friends truck tires went flat on the beach and we had to turn around to try to get to...
S P.
S P.
2022-07-05 12:08:46
Good luck if you have "CHASE" as their technician. A towing Company that's scam people who need assistance for breakdown vehicles. They use pressure...
M B.
M B.
2022-06-20 12:28:25
While on vacation on the 4-wheel drive beach our car battery died. The Sheriff recommended calling North Beach Recovery. Chase with North Beach Recovery...
Lynnann B.
Lynnann B.
2022-06-12 12:25:27
Chase was fantastic. We needed transportation out of our 4x4 Beach rental. We had a large group with a lot of stuff. He was prompt, friendly and helped...
King S.
King S.
2022-06-10 09:21:40
After making a bad decision of driving my standard car onto the beach (pics provided) I needed assistance getting my car unstuck. A security officer...
Justin H.
Justin H.
2022-04-18 17:41:26
CJ was so nice and friendly, my suv was stuck down to the floorboard... I thought it would never came out. Luckily "junior" came to the rescue quickly and...
natalie h.
natalie h.
2022-04-09 07:19:01
I was in town yesterday with some of my friends. We had already had a really rough day and getting stuck in the sand was just the tip of the iceberg for me....
Theresa R.
Theresa R.
2022-03-19 17:33:56
Had Chase and son come out on a Saturday night as I had locked myself out of my condo while repairing (yes repairing) a lock. He not only was able to get...
Melissa H.
Melissa H.
2022-03-02 04:17:26
A family member's car was disabled in the Outer Banks. North Beach Recovery charged the battery, filled it with gas and returned it safely to the Richmond...
John F.
John F.
2021-10-28 11:01:06
One of my tires sprung a leak, so I called them. Their service technician showed up a short time later and replaced the tire valve core. Tire works great...
Patrick C.
Patrick C.
2021-10-05 07:42:32
During my families stay my dad ended up getting stuck on the beach. This guy pulls up saying he will tow us for $375. Our house was a 2 minute walk away. We...
Colleen C.
Colleen C.
2021-10-03 15:04:25
I got stuck on wild horse beach and thought this guy was being nice by offering assistance only to find out he was about to charge me $325 to pull me out of...
Suzanne B.
Suzanne B.
2021-09-17 13:37:48
This is crazy, but I'm reviewing something amazing that happened 5 years ago (was just deleting pics on iCloud). On 9/15/16, I was working in sales in the...
Amy K.
Amy K.
2021-08-30 15:10:04
We had just picked up our rental car, when we got home we realized the Chevy Suburban we rented was 2wd and not 4wd like we had requested! The property...
Terry H.
Terry H.
2021-08-22 14:50:25
Chase and Ronda are top notch: responsive, trustworthy, and professional. They replaced a tire on our car during vacation, which took for them a couple of...
Nicole J.
Nicole J.
2021-08-18 10:59:47
We were going over the sand in Corolla and when we went over a few bumps, our battery bounced out of the housing and caused a fire in the vehicle. We got...
Rochele M.
Rochele M.
2021-08-15 17:15:16
Highly recommend North Beach Recovery Tow....our family was trying to see the wild horses and our vehicle didn't make it through the sand...North Beach Tow...
Randall M.
Randall M.
2021-08-14 19:02:57
Chase the owner and his family were were all involved in my tow. After calling a competitor first to tow my truck, they arrived in a pick up truck smaller...
Laura F.
Laura F.
2021-08-04 15:13:47
My husband and I locked ourselves out of the beach house we were staying at. It was getting late and I was worried no locksmith would be able to come out. I...
Melissa S.
Melissa S.
2021-08-01 12:44:17
My rental van got caught in a storm and got water locked!!! This company went above and beyond to help tow us out. They not only helped us with our...
Braiden H.
Braiden H.
2021-07-16 19:10:05
I got stuck in the sand a couple hundred yards down the beach and the response was very quick but he told me it would be "three seventy five" to get me out....
Sherry W.
Sherry W.
2021-07-12 10:35:03
I had North Beach Recovery, come to my aid last week. He was excellent he help my daughter-in-law out . He was nice and friendly,highly recommend his...
Stacy S.
Stacy S.
2021-07-10 17:25:17
Chase and his crew were always super responsive to our questions. He was where we said he would be when he said at both drop off and pickup! Will...
Kim G.
Kim G.
2021-05-17 17:59:39
We rented a Jeep to drive on the beach. We were going good until we got slightly stuck in the deep sand. Luckily for us North Beach Recovery stopped with...
Michael C.
Michael C.
2020-09-09 20:01:42
The price tag was a bit tough to swallow at first, but Chase and his team did a great, quick job of getting us out and were very helpful and respectful....
K C.
K C.
2020-06-20 08:02:12
Absolutely awful, $225 to unlock a car. Chase said it would take him 3 hours to get to and from Corolla beach. The entire phone call he was snappy and...
Michael B.
Michael B.
2016-07-01 08:07:52
I flew into Norfolk at 12am on a Sunday, drove straight to the Outer Banks, I deflated my tires to 20lbs psi and hit the sand doing about 20mph when I...
Next Reviews